Personal Information Protection Policy

Sumitomo Realty & Development Co., Ltd.

We shall appropriately handle the personal information necessary for our businesses in compliance with the applicable laws and regulations in connection with personal information protection, the customary practice relating to handling of personal information and the following policy:

(Principle of Limited Information Gathering) 1.We shall not obtain any personal information by means of fraud or other illegal acts.
(Principle of Clarified Purpose) 2.We will specify the purpose of use of the personal information as clear as possible in handling the information.
(Principle of Limited Use) 3. We shall use the personal information to the extent permitted by laws and regulations and necessary to accomplish the purpose.
4. We shall not provide the personal information to any third party for cases other than those permitted by the laws and regulations.
(Principle of Data) 5.We will make an effort to keep the correct and up-to-date personal information in our possession.
(Principle of Security) 6.We shall take necessary steps required for safe custody of the personal information to prevent leaks of the information, etc.
7.We shall place our employees and contractors under the necessary and appropriate supervision.
(Principle of Disclosure) 8.We will notify or publish the purpose of use of the personal information and the like.
(Principle of Individual Participation) 9.We shall handle appropriately the request to disclose, amend or discontinue use of, the personal information and the like without delay.
(Principle of Responsibility) 10.We shall deal with complaints in connection with handling of the personal information appropriately and promptly.

Established on March 1, 2005 (*Our policy may be amended in accordance with amendments to the applicable laws and regulations and the like.)

Handling of Personal Information

Sumitomo Realty & Development Co., Ltd.
(Personal Information Handling Business Operator)
Representative Director Yoshiyuki Odai

Revised on April 1, 2022

1. Protection policy for personal information

  • We will make an effort to handle appropriately and protect personal information by respecting, and being in compliance with, the applicable laws and regulations in connection with protection of personal information and social order.

2. Personal information in our possession

  • We use the personal information in our possession in connection with the businesses in (1) for the purposes in (2).
  • (1) Business
    1. Lease, sale in lots, development, management, and sale and purchase of real estate (office buildings, condominiums, stores, rental apartments, residential houses and residential land, etc.);
    2. contracting, design, and supervision of construction and engineering work;
    3. businesses conducted by each of the companies belonging to our corporate group (meaning consolidated subsidiaries described in our annual securities report; the same shall apply hereinafter), such as brokerage services and consignment sales of real estate, delegated management of condominiums, etc., interior design related services, hotel business, leasing and operations for event halls and meeting rooms, etc., operations and management of commercial facilities, fitness club operations, operations for restaurants and convenience stores, operations for golf courses, and nonlife insurance agency business and life insurance agency business; and
    4. real estate specified joint ventures, real estate appraisal, and other businesses incidental or connected to each of the businesses above and each of the businesses within the scope of business purposes of our company and each company belonging to our corporate group.
  • (2) Purpose
    1. Sales activities via mail, telephone, e-mail, or visits, etc. for the provision of information, products, and services;
    2. promotion and intermediation, etc. of various affairs necessary for the provision of information, products, and services (such as communication for business discussions and meetings, various investigation for proposing plans, credit research and review, identity verification, application and submission of notifications, obtainment of permission, confirmation of stakeholders, financing, and registration of land and buildings);
    3. execution and performance of agreements in connection with the provision of information, products, and services;
    4. security services, crime prevention, and safety management of facilities and buildings managed or operated by our company and each of the companies belonging to our corporate group;
    5. management and operations of a customer membership association;
    6. implementation of after-sales service and repair and inspection, etc. of the parts sustaining the malfunction;
    7. implementation of questionnaires with respect to information, products, and services and response to inquiries and marketing activities such as customer trend analysis and research and analysis for improvement and development of products and services; and
    8. other matters incidental or connected to each of the businesses in (1).

We will stop providing the information, products, and services mentioned above upon request of the person to whom the personal information belongs.

(Regarding retrieval of cookies)

When you view our website or e-mails from us, we may, either by ourselves or through a contractor, retrieve cookies from the terminal you use, such as your computer, and use that data to improve the usability of our website, conduct statistical analysis related to the status of use of our website, publish advertisements, and the like. For more details about cookies, please refer to the following page on our website:
https://english.sumitomo-rd.co.jp/assets/pdf/privacy_policy/notes_on_use.pdf

3. Joint use of personal information

  • We conduct joint use of personal information in our possession in the following manner.
  1. Personal information categories
    • Personal information that is necessary within the scope of purposes of use listed in “2. Purpose of use of personal information” above, such as your name, address, birth date, place of work, telephone number, and e-mail address, and personal information that we properly obtain from public sources such as commercial registration and real estate registration, etc.
  2. Range of joint users
    • - Each of the companies belonging to our corporate group (meaning consolidated subsidiaries described in our annual securities report; the same shall apply hereinafter)
    • - Designated distributors of options, etc., builders, management companies, moving companies, or any other service provider in connection with a house that you purchase or construct; builders, designers, etc. related to construction of buildings, condominiums, etc.; joint venture partners, agents, and intermediary companies for lease and sale of buildings, condominiums, etc.; and any other related person necessary within the scope of providing services in accordance with agreements that we or each of the companies belonging to our corporate group executes with you
  3. Purpose of use
    • As stated in “2. Purpose of use of personal information” above
  4. Management supervisor
    • 2-4-1, Nishi-shinjuku, Shinjuku-ku, Tokyo
      Sumitomo Realty & Development Co., Ltd.

4. Security management measures

  • We take necessary and appropriate security management measures to manage the personal information in our possession, such as prevention of leakage, loss, or damage of such personal information. We conduct necessary and appropriate supervision of our employees and contractors (including subcontractors, etc.) handling the personal information in our possession.

5. Complaints processing desk

  • Sumitomo Realty & Development Co., Ltd.
    Information Desk for Handling of Personal Information
  • Zip code: 163-0820
    2-4-1, Nishi-shinjuku, Shinjuku-ku, Tokyo
  • TEL: 03-3346-1325 (Office hours: 9:00 - 17:00 on business days)
  • FAX: 03-3344-6090
  • E-MAIL:privacy@sumitomo-rd.co.jp

  • Please contact us at the above number or e-mail address to request disclosure of, amendment to, discontinuance of use of, or deletion of your personal information.

Procedures of Disclosure of the Personal Information, Etc

Please contact our information desk for handling of personal information in accordance with the following methods:

Request Method

State necessary matters on the application form and send it to our information desk for handling personal information together with following attachments. In the case of request for disclosure of personal data, please also enclose fixed-denomination postal order in 1,000 yen par value (issued at postal office). For application form, we will send it by mail if you contact our information desk for handling personal information.

Attachment(application by the applicant)

Identification document of the applicant

Copy of driver’s license (or a driving experience certificate)
Copy of passport
Copy of health insurance card
Copy of other identification cards stating the applicant’s name and address

*Send one in the case of copy of documents that can fully identify photo of the person, name, and address, and two in the case of copy of documents that has items that cannot be identified, such as not having a photo of the person.
(Please be aware that, since there are no areas to write address on passports issued after February 4, 2020, an address cannot be identified with such passport.)
*For the following items stated on the identification documents, please copy after masking the sections stating following items or blotting out in black so that such section of the copy will be unreadable.
- Individual number (My Number) stated on the My Number Card
- Insurance number, insured person’s symbol, and insured person’s number stated on the insurance card
- Basic pension number stated on the pension book

Attachment(application by proxy)

Identification document of the proxy
(In the case of proxy at the applicant’s own discretion) Letter of proxy with impression of a registered seal of the applicant and a seal certificate
(In the case of guardian for adult) Copy of original of written judgement of commencement of guardianship, or certificate of registered matters
(In the case of applicant under age) Copy of his/her health insurance card (only if the guardian is the proxy) or a certificate of registered items in the certificate of residence (limited to those not stating My Number)
Identification document of the applicant

*follow the above case of application by the applicant

Identification document of the proxy

*follow the above case of application by the applicant

Commission

Disclosure of Personal Data 1,000 yen (please enclose fixed-denomination postal order in 1,000 yen par value (issued at postal office) with application form)
Notification of purpose of use Free of charge
Correction, addition, or deletion of contents Free of charge
Suspension or elimination of use Free of charge